Last Updated: October 10, 2025
Welcome to Mystery Dog! RIVAT TECHNOLOGIES CO., LTD. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application, Mystery Dog (the "Service").
This policy has been prepared in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA"). By using our Service, you agree to the collection and use of information in accordance with this policy.
The data controller responsible for your personal data is: RIVAT TECHNOLOGIES CO., LTD. Registration Number: 0105563076783 Contact for privacy inquiries: contact@privatus.tech or contact@mysterydog.app
We collect different types of personal data to provide and improve our Service to you.
a) Data You Provide Directly to Us:
Account Information: When you register, we ask for your "role in the pet family."
Optional Profile Information: You have the option to provide additional data to personalize your experience, including your address, lifestyle choices, and details about your pets (name, age, breed, etc.).
b) Data from Third-Party Services:
Social Sign-On: When you register using a third-party service (Google, Apple, or Facebook), we collect personal data from that service, including your name and age, as permitted by your privacy settings on that service.
c) User-Generated Content:
Reviews and Photos: We collect the information you provide in your reviews of locations, including any text and photos you upload. Please be aware that this content may be publicly visible to other users.
d) Data We Collect Automatically:
Usage Data: We may collect information about how you access and use the Service, such as the features you use, the searches you conduct, and the time and date of your activities.
Device Data: We may collect data about the device you use to access our Service, including the device model, operating system, unique device identifiers, and mobile network information.
Under the PDPA, we must have a legal basis to process your personal data. We use your data for the following purposes:
To Provide and Maintain Our Service (Legal Basis: Contractual Necessity)
To create and manage your account, and provide you with the core features of the app.
To Personalize Your Experience (Legal Basis: Consent / Legitimate Interest)
To use your optional profile information (e.g., pet details, lifestyle) to suggest relevant locations and content.
To Display User-Generated Content (Legal Basis: Legitimate Interest)
To publish your reviews and photos to help other users in the community.
For Marketing and Advertising (Legal Basis: Consent / Legitimate Interest)
To display in-app advertising, promoted listings, and offers from our partners that may be relevant to you.
To Communicate With You (Legal Basis: Contractual Necessity)
To send you service-related notifications, security alerts, and support messages.
To Improve Our Service (Legal Aasis: Legitimate Interest)
To analyze usage trends and user behavior to improve the app's functionality and user interface.
We do not sell your personal data. We may share your data with the following parties:
With Other Users: Your username, reviews, and uploaded photos will be publicly visible to other users of the Service.
With Service Providers: We may share data with third-party vendors who perform services on our behalf, such as cloud hosting, data analytics, and customer support. These providers are contractually obligated to protect your data.
With Advertising and Business Partners: We may share aggregated or anonymized data with partners for advertising and promotional purposes.
For Legal Reasons: We may disclose your data if required to do so by law or in response to valid requests by public authorities in Thailand.
Under the Thai PDPA, you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, particularly for direct marketing purposes.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent to process data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at contact@privatus.tech. We will respond to your request in accordance with the PDPA.
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure.
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations. When your account is deleted, we will take steps to erase or de-identify your personal data.
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data without your consent, please contact us immediately.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer (DPO) or privacy team at:
RIVAT TECHNOLOGIES CO., LTD. Email: contact@privatus.tech